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Privacy Policy

Last Updated: October 16, 2026

At Sakala, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our video editing and other creative services.

1. Information We Collect

We may collect personal information such as your name, phone number, email address, billing details, and other information you provide when contacting us or requesting our services. We may also collect project-related materials, including videos, images, audio files, and creative instructions necessary to complete your requests.

2. How We Use Your Information

We use the collected information to provide and manage our services, communicate with clients, understand project requirements, process payments where applicable, deliver completed projects, respond to enquiries, and improve our website and service quality.

3. Sharing of Information

Sakala does not sell or rent your personal information to third parties. We may share relevant information with trusted service providers, such as payment processors or file-sharing platforms, when necessary to deliver our services. Information may also be disclosed when required by applicable law.

4. Protection of Your Information

We take reasonable measures to protect your personal information and project files against unauthorized access, misuse, alteration, or disclosure. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

5. Cookies and Website Usage

Our website may use cookies or similar technologies to improve functionality, understand visitor interactions, and enhance the user experience. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

6. Project Files and Confidentiality

Files and materials provided for video editing or other creative services are used to fulfil your project requirements. We do not intentionally publish or use your project materials for promotional purposes without your permission, unless otherwise agreed or permitted by applicable law.

7. Third-Party Links and Services

Our website may contain links to third-party websites or services. Sakala is not responsible for the privacy practices or content of external platforms. We encourage you to review their privacy policies before sharing personal information.

8. Data Retention

We retain personal information and project files only for as long as reasonably necessary to provide our services, maintain relevant business records, resolve disputes, or meet legal obligations. Retention periods may vary depending on the nature of the information and project.

9. Your Privacy Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements and legitimate business obligations. You may also raise concerns about how your information is handled.

10. Children's Privacy

Our services are not knowingly directed toward children in a manner that violates applicable law. We do not knowingly collect children's personal information without appropriate authorization where required.

11. Changes to This Privacy Policy

Sakala may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements. Any updates will be published on this page with the revised date.